Contact support

iPhone + Android

Can't find the answer here? Email us at [email protected].

Help us help you

Include:

  • Your phone model and whether it's Android or iPhone.
  • The Runplanner version: Profile → Settings → About → Version.
  • What you did, what you expected and what happened. A screenshot helps a lot.
  • For route problems, the place (a town or street is enough), or share the route link.

Ideas and feedback

Missing a feature, or found a path the app won't use? We'd love to hear it at the same address.

Enjoying Runplanner?

A review in the App Store or Google Play helps other runners find the app.

Still stuck? Email [email protected] · Updated