Runplanner keeps navigating when your screen is off or you switch apps. If directions stop, check these settings.
Android
- Allow location while using the app for Runplanner. That's enough; navigation runs as a foreground service with a Navigating notification.
- Don't swipe the notification or the app away during your run.
- Turn off battery optimisation for Runplanner: in your phone's battery or app settings, set Runplanner to Unrestricted. Some brands (Samsung, Xiaomi, OnePlus, Huawei) close apps in the background otherwise.
- Allow notifications, so the Navigating notification can show.
iPhone
- Set location for Runplanner to While Using the App or Always, with Precise Location on.
- Low Power Mode can slow down location updates; turn it off for long runs.
- The blue indicator at the top shows Runplanner is using your location in the background.
If the app was closed during a run, open it again within three hours. It asks Continue your run? and picks up where you were.